Every listing on Habivista must meet these standards. This page is the rulebook our moderation team checks against.

1. Accuracy

The price is the actual asking price — no bait-and-switch, no hidden charges added at viewing.
The address (or address range) corresponds to the property pictured.
The bedroom and bathroom counts match the property.
The floor area is in square metres and reflects the actual measured area.
Rent advance is stated in months and complies with the Rent Act, 1963 (Act 220) — maximum six months.

2. Media

At least three high-resolution photos, taken at the property by you or with the owner's permission.
No watermarks from other portals; no stock images presented as the actual property.
3D tours and floor plans must depict the actual property — placeholder demos are only permitted while we onboard you and must be replaced before public listing where the policy requires it.
Faces of occupants must be blurred or with explicit consent.

3. Fair housing language

Habivista enforces non-discrimination. Avoid language that signals preference or exclusion based on protected characteristics. Examples of language that will be flagged:

"Christian tenants only" / "Muslim tenants only"
"No families" / "Children not allowed" (unless legally permitted, e.g. retirement community)
"Only working professionals" used as a proxy for income-source discrimination
Ethnicity, nationality, or tribe-based preferences

State legitimate, non-discriminatory criteria instead — e.g. "minimum income three times monthly rent" or "non-smoker preferred for shared compound".

4. Property type integrity

Don't list a sale as a rental or vice versa to dodge fees.
Short-let listings must clearly disclose the rental period.
Off-plan / pre-construction listings must disclose the expected handover date and developer name.

5. Title & ownership

Sale listings should describe the title type (Land Title Certificate, Indenture, Deed, Customary). Buyers expect to see verifiable documents at the offer stage. Misrepresenting title type is a serious violation.

6. Moderation outcomes

Soft warning — listing edited or hidden until corrected.
Listing removal — repeat or major issues.
Account suspension — pattern of violations or fraud signals.
Permanent ban — fraud, identity theft, illegal content.

7. Appealing a moderation decision

If a listing is removed and you disagree, reply to the moderation email with evidence (ownership documents, original photos, etc.). Appeals are reviewed by a different team member than the original decision.

Listing standards & fair housing