Reporting a fraudulent listing
Use the Report button on any listing. The trust team reviews within 4 working hours and removes confirmed fraud.
1 min read·Updated 10 May 2026
If a listing looks like fraud — fake photos, suspicious price, agent asking for money before a viewing — report it. Habivista's trust team reviews every report and acts fast on confirmed fraud.
How to report
- On the listing detail page, click the Report button (next to the Save / Share icons).
- Pick a reason — fake listing, scam agent, stolen photos, misrepresented property.
- Add a one-line note describing what tipped you off.
- Submit. The report goes to the moderation queue.
What happens next
- A trust-team reviewer picks up your report within 4 working hours.
- If confirmed fraud, the listing is unpublished, the agent's verified badge is paused, and the underlying account is locked pending investigation.
- The reporter (you) gets an email when action is taken.
- If we can't confirm, the listing stays up but is flagged for re-review and your report is kept on file. Multiple reports against the same listing escalate it.
What we can't do
- Recover money already sent. If you've paid, file a police report and contact your bank within 24 hours; the fraud team will help with the paperwork at /support.
- Punish people outside Habivista — we can ban accounts, but criminal action is the police's role.
You don't have to be 100% sure
Report anything that smells off. We'd rather investigate ten false alarms than miss one real scam. Reports are confidential — the agent never sees your name.